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  • January 2026 Board Meeting Agenda

    The January Board Meeting is on Wednesday, January 7th, at 3:00 PM. The meeting will take place in the Delaware County Commissioners Courtroom, Rm. 309. This meeting is open to the public. Download the Board Meeting Agenda below.

  • Notice to Customers

    Update 12:30 PM January 5, 2026: Our office is back online and able to process customer payments and access customer history. The ACH (automatic payments) that were originally scheduled to be drafted today,1/5/2026 will be drafted tomorrow, 1/6/2026. No accounts will be considered “late” as a result of this technical delay. Thank you for your patience. If you have any questions, please contact our office at (765)284-6370.   Original 8:30 AM January 5, 2026: Due to end of year operations being performed by other county offices, there will be a slight delay in the processing of ACH payments for the due date of January 5th, 2025. Until the offices have completed their end of year process, our office will not have access to customer account history. Payments can still be accepted over the phone and on our website. Any payments made will not be reflected on the customer’s account until the end of year process is completed. An update will be posted when the status of this event has changed. Thank you for your patience and understanding. If you have any questions, please call our office at (765) 284-6370.

  • Closed on New Year's Day

    The Delaware County Regional Wastewater District will be closed on Thursday, January 1, 2026 for New Year's Day. If you experience a sanitary emergency during this time, please contact: Jason Richards:  765-760-4626 Scott Friend:  765-760-2433 For your convenience, bill payments can still be made online here. Normal business hours will resume on Friday, January 2, 2026. We hope you and your family enjoy a safe and happy New Year!

  • Holiday Closures: Christmas Eve and Christmas Day

    The Delaware County Regional Wastewater District will be closed on Wednesday, December 24th, and Thursday, December 25th, in observance of Christmas Eve and Christmas Day. If you experience a sanitary emergency during this time, please contact: Jason Richards:  765-760-4626 Scott Friend:  765-760-2433 For your convenience, bill payments can still be made online here. Normal business hours will resume on Friday, December 26th. We hope you and your family enjoy a safe and happy holiday season!

  • 2026 Holiday Closings: 

    New Year’s Day – Thursday, January 1 Martin Luther King, Jr. Day – Monday, January 19 Presidents’ Day – Monday, February 16 Good Friday – Friday, April 3 Primary Election - Tuesday, May 5 Memorial Day – Monday, May 25 Juneteenth – Friday, June 19 Independence Day – Friday, July 3 Labor Day – Monday, September 7 General Election – Tuesday, November 3 Veterans Day – Wednesday, November 11 Thanksgiving – Thursday/Friday, November 26 & 27 Christmas – Thursday/Friday, December 24 & 25

  • December Board Meeting Agenda

    The December Board Meeting is on Wednesday, December 3rd, at 3:00 PM. The meeting will take place in the Delaware County Commissioners Courtroom, Rm. 309. This meeting is open to the public. Download the Board Meeting Agenda below.

  • DCRWD Thanksgiving Video

    We invite you to watch this special Thanksgiving greeting from Executive Director Jason Richards. On behalf of the Delaware County Regional Wastewater District staff and Board of Directors, we wish all Delaware County residents and our customers a happy and enjoyable Thanksgiving.

  • DCRWD Office Closed for Thanksgiving Holiday

    The Delaware County Regional Wastewater District offices will be closed on Thursday, November 27th  and Friday, November 28th  in observance of the Thanksgiving Holiday. If you experience a sanitary emergency during this time, please contact: Jason Richards:  765-760-4626 Scott Friend:  765-760-2433 For your convenience, bill payments can still be made online   here . Normal business hours will resume on Monday, December 1st. We appreciate your understanding and wish everyone a safe and happy Thanksgiving!

  • Planned System Maintenance Scheduled for November 16, 2025

    As part of our ongoing efforts to maintain and enhance system reliability, the Delaware County Regional Wastewater District’s online payment systems will undergo planned maintenance on Sunday, November 16, 2025 , from 12:01 AM to 12:30 PM ET . What to Expect During this time, several online services may be temporarily unavailable , including: Biller Portal Customer Portals Online Payments System Jobs A maintenance message will appear for anyone attempting to access these portals during the maintenance window. While the entire window may not be needed, this extended period allows time to complete all planned activities, perform necessary validations, and ensure all systems return to full operation smoothly. Why This Matters Regular system maintenance and testing are key to ensuring long-term reliability, performance, and security. These updates strengthen our ability to provide consistent, secure payment processing and dependable online access for our customers. The planned activities include testing and validating processes that help our systems seamlessly transition between regions—further enhancing stability and availability across all environments. Our Commitment Throughout the maintenance period, our technology partners at InvoiceCloud  will closely monitor all systems to ensure a smooth and efficient process. Critical operational processes—such as AutoPay, Batch Close, and Reconciliation—will be completed successfully before, during, and after maintenance to maintain data integrity and operational consistency. We appreciate your patience and understanding as we continue improving the reliability and resilience of our systems. Need Assistance? If you have any questions or experience issues after the maintenance window, please contact InvoiceCloud Client Services : Submit a Case:   Create a Support Case through Support Central located in your Biller Portal under Support > Customer Support. Email:   helpdesk@invoicecloud.com Thank you for your cooperation and continued partnership as we work to enhance your online service experience.

  • November 2025 Board Meeting: Technical Difficulties

    During our November Monthly Board Meeting on November 5, 2025 , we experienced a technical difficulty while recording the session. Unfortunately, it appears that the video footage from this meeting is not available. If any portion of the recording can be recovered, we will make it available on our YouTube channel as soon as possible. We apologize for this inconvenience and appreciate your understanding as we work to ensure future recordings are successfully captured and shared. Our next Board Meeting is scheduled for Wednesday, December 3, 2025, at 3:00 PM. We invite the public to attend or follow along for updates and meeting materials posted here on our website. Thank you for your continued engagement and support of the Delaware County Regional Wastewater District.

  • November Board Meeting Agenda

    The November Board Meeting is on Wednesday, November 5th, at 3:00 PM. The meeting will take place in the Delaware County Commissioners Courtroom, Rm. 309. This meeting is open to the public. Download the Board Meeting Agenda below.

  • Cammack Inlining Project Complete

    The Delaware County Regional Wastewater District is pleased to announce that the Cammack Inlining Project is now complete! This project focused on rehabilitating and improving the sanitary sewer system in the Cammack area to enhance long-term reliability and performance. We would like to extend our sincere thanks to all Cammack residents for their patience and cooperation throughout the construction process. Your understanding and support made it possible for our team and contractors to complete this important infrastructure improvement efficiently and safely. With the project now finalized, the community can expect a stronger system built to serve the area for years to come.

Hours:
7:30 am to 4:00 pm
Monday thru Friday

Building is open 8:30 am to 4:00 pm


Phone:
765.284.6370

 

© 2026 Delaware County Regional Wastewater District

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Address:
100 West Main Street
Muncie, IN 47305

 

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